Product Safety Policy

Based on our product safety policy, we set forth to a commitment to “customer safety” and strive to manufacture safe products as our high priority. This safety policy covers all of Katsura’s business activities.
 Product Safety Policy
We will create a special in-house organization for ensure product safety, and perform together with our subcontractors.
We will review product risks, and implement proper safety countermeasures.
We will not sell any product that fials to comply with our policy.
We will ensure the safety of all new and existing products.
We will respond immediately in the event of any safety issue.
We will comply with all locally applicable product safety laws and regulations and continuously review and update product safety.
We will provide clear and efficient customer support and any relevant product safety information.
Customer support: 0120-35-2334 (local calls only) 9:00a.m. – 5:00p.m. (except for Saturdays, Sundays and holidays)